Shipping and Delivery Policy:
We deliver our products using Australia Post – eParcel. The Australia Post – eParcel system provides full tracking capability of your order from time of despatch until delivery and receipt. All orders via the Cellar Club include shipping so there are no additional costs. For all other orders, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 1 business day.
Australia Post estimates shipping times may be up to 14 days from the date of shipment, but it is generally sooner. The shipping times are dependent on your location within Australia. Currently, we only ship our products to addresses within Australia.
Please select your wine carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.